In Saudi Arabia, digital compliance is as critical as legal compliance. With the enforcement of ZATCA Phase 2 E-invoicing and strict data sovereignty laws by SDAIA, your IT infrastructure must be locally hosted and fully integrated from Day 1.
Core Technology Services
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💻ERP Implementation End-to-end setup of Odoo, SAP, or Microsoft Dynamics, tailored for Saudi localization (Arabic/Hijri).
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🧾ZATCA E-Invoicing API middleware development for Phase 2 integration with Fatoora portal.
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🔒Cybersecurity NCA-compliant security protocols, firewalls, and data protection strategies.
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☁️Local Cloud Hosting Secure hosting on Saudi-based servers to meet data residency requirements.
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⚙️IT Infrastructure Office networking, hardware procurement, and biometric access control systems.
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🔄HRMS & Payroll Automated payroll systems integrated with GOSI and Mudad platforms.
Mandatory Data Residency
The Saudi Data & AI Authority (SDAIA) mandates that all government and critical corporate data must be hosted within the Kingdom. Non-compliance can lead to severe penalties and operational blocks.
ZATCA Phase 2 Integration Roadmap
The Zakat, Tax and Customs Authority (ZATCA) Phase 2 (Integration Phase) mandates that taxable entities must link their electronic billing systems directly with ZATCA’s Fatoora platform. Our step-by-step technical implementation pipeline ensures compliance without disrupting operational flow.
System Registration & CSR Generation
We register your ERP/billing systems on the ZATCA Fatoora Portal, generate a secure Cryptographic Certificate Signing Request (CSR), and obtain your unique Common Cryptographic Stamp Identifier (CCSID) to authenticate your hardware or cloud system.
XML Generation & Validation
Configuring the system to generate invoice documents in the required XML (UBL 2.1 standard) or PDF/A-3 (with embedded XML) format. We implement precise validation for mandatory fields including cryptographic invoice hashing, UUID, and ZATCA-compliant QR codes.
Tamper-Proof Digital Signing
Integrating cryptographic signing utilizing your private key. The system automatically computes a cryptographic hash of the invoice content and embeds the digital signature to ensure that the invoice remains tamper-proof and fully authentic upon issuance.
Real-time Clearance & Reporting
Activating the live production APIs. For B2B transactions, the system sends invoices to ZATCA for real-time clearance (stamping and validation) before sharing with buyers. For B2C transactions, simplified invoices are reported to the Fatoora portal within 24 hours of generation.
Compliant Local Cloud Infrastructure
Under the Personal Data Protection Law (PDPL) and data residency mandates from the Saudi Data & AI Authority (SDAIA), organizations processing government, financial, or personal citizen data must host their IT infrastructure within the physical borders of Saudi Arabia. We partner with and deploy to fully compliant, licensed hyper-scale cloud regions in KSA.
Highly resilient, enterprise-grade cloud region in KSA. Designed for scaling modern applications, databases, and microservices with deep security controls and low-latency national connectivity.
Robust databases and ERP cloud hosting. Providing dedicated, isolated infrastructure regions tailored specifically for high-security public sector, banking, and global corporate systems.
Developed in joint venture with stc, this region offers localized compliance frameworks, advanced AI compute services, and highly cost-effective cloud scaling tailored for regional startups.
Saudi Arabia's premier sovereign cloud hosting. Operating from highly secure, Tier IV local data centers with direct backbone fiber integration for critical government and commercial applications.
NCA ECC Compliance Checklist
The National Cybersecurity Authority (NCA) mandates the Essential Cybersecurity Controls (ECC-1:2018) for all government organizations and private sector entities doing business or integrating with them. We align your local IT setup with the four core compliance pillars.
Cybersecurity Governance
Establishing clear corporate security policies, assigning organizational roles, executing formal risk assessments, and performing annual compliance audits.
Cybersecurity Defense
Implementing strict multi-factor access controls, end-to-end data encryption, network firewalls, and active endpoint protection for all company devices.
Cybersecurity Resilience
Setting up localized, redundant backup systems, defining disaster recovery plans, and training internal teams on security incident response protocols.
Third-Party Security
Reviewing supply chain vulnerabilities, ensuring all software vendors comply with KSA regulations, and formalizing security clauses in SLA agreements.
ERP Timelines & SLA Support Framework
Deploying an enterprise system in Saudi Arabia requires specialized localization, including Hijri calendar formatting, Arabic user interfaces, GOSI/Mudad payroll integrations, and ZATCA compliance. Our structured roadmap and dedicated support SLAs keep your operations running smoothly.
| ERP Solution | Typical Timeline | Best Suited For | Saudi Localization Features |
|---|---|---|---|
| Odoo Express Setup | 4 - 6 Weeks | Startups & SME Trading Entities | ZATCA Phase 2, Basic Accounting, Standard Invoices |
| Odoo Enterprise Custom | 10 - 14 Weeks | Medium Enterprises & Retail Networks | Custom HRMS, GOSI/Mudad Integration, Multi-Warehouse |
| SAP S/4HANA Cloud | 16 - 24 Weeks | Large Corporations & Public Sector | SDAIA Data Sovereignty, Advanced Tax, Global Consolidation |
| Custom ERP / Middleware | Varies | Niche SaaS & Custom Tech Platforms | Direct ZATCA API Bridge, Specialized Billing Gateways |
B2B Support Service Level Agreements (SLAs)
To support your local team, our Riyadh-based support desk operates under strict response and resolution parameters:
Priority 1: Critical
Target Response: < 30 Minutes
Target Resolution: 4 Hours
Applicable when core operations, sales channels, or billing systems are entirely offline. Available 24/7.Priority 2: High
Target Response: < 2 Hours
Target Resolution: 12 Hours
Applicable when key business functions are impaired, but operations can continue using workarounds.Priority 3: Medium
Target Response: < 8 Hours
Target Resolution: 48 Hours
Applicable for minor system bugs, non-critical localized errors, or general configuration inquiries.